Shipping policy

Shipping Policy

At The Benz Shop, we are committed to ensuring your orders are delivered promptly and securely. Please review the details of our shipping policy below:

Shipping Timeframes

We offer free shipping on all orders, with an estimated delivery time of:

7-14 business days (excluding weekends and public holidays).

Please note:

Delivery times may vary based on your location and the local postal service.
Remote areas or unexpected factors (e.g., customs processing or weather conditions) may cause delays.

Order Processing

Orders are typically processed within 1-3 business days.
Once shipped, you’ll receive a confirmation email with a tracking number to monitor your delivery status.

Shipping Locations

We currently ship to Australia, the United Kingdom, and other select regions.

If your location isn’t available at checkout, please contact us at help@thebenzshop.com for assistance.

Customs and Duties

For international orders:

Customs duties or import taxes may apply.
These charges are the responsibility of the customer and are determined by your country’s customs policies.

Shipping Issues

If you experience issues such as delays, lost packages, or incorrect tracking information:

Address Accuracy

Ensure your shipping address is entered correctly during checkout:

The Benz Shop is not responsible for delays or missed deliveries due to incorrect or incomplete addresses.

We aim to make every delivery seamless and on time. If you have additional questions or need assistance, feel free to reach out at help@thebenzshop.com.

Country/region

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